Welcome to PC-Savvy Seniors, LLC
We offer a full range of computer training classes and Personal Computer (PC) technical support to quickly address your needs.
What's New:
Survey to Improve Workplace Computer Usage
The
Center for Assistive Technology and Environmental Access (CATEA) at Georgia Tech
is studying workplaces to help individuals with and without disabilities become
more effective at their jobs. They are interested in individuals who would like
to take the survey they developed in cooperation with Fordham University. The
survey should take approximately 15-30 minutes to complete. If you would like to
participate, please click the link below:
Start Survey
Current News:
Social networking use among those ages 50 and older nearly doubled over the past year
According to a August 27, 2010 Pew Study, social networking use among internet users ages 50 and older has nearly doubled—from 22% to 42% over the past year. [click here to read entire study]
Company Overview
PC-Savvy Seniors, LLC provides basic, intermediate and advanced computer training specifically designed for older adults. Technical support is also available to quickly resolve your personal computer (PC) issues by phone, in-person, or by desktop remote assistance (connecting to your computer from ours over the internet).
PC-Savvy Seniors, LLC is based in Newport News, VA and provides computer educational services in partnerships with Aging Agencies, Nursing Homes, Retirement Communities, Church Ministries, and Libraries within the Hampton Roads area. Prospective students may also contact us directly to arrange affordable computer services designed to fit your particular needs.
Our friendly and courteous staff understand the unique considerations our older clients may face when embracing new technology and we look forward to helping you achieve your computer aspirations. Contact us today to get started on your way to becoming a PC-Savvy Senior!
Services for Agencies Supporting Seniors
Class room lecture (with hands-on exercises):
We provide on-site training in lecture format using PowerPoint presentations displayed with our laptop and portable projector. Class size is limited to 4 students per session in order for our instructors to provide the maximum assistance during hands-on exercises. PC-Savvy Seniors, LLC supplies pre-configured laptops for student use during each session and offers a variety of course topics to maximize learning objectives. Class registration is typically handled by the sponsoring organization.
Class room lecture (without lab):
This service is designed for large class sizes whose primary objective is computer familiarization. Classroom subjects are geared toward computer awareness to help reduce anxiety often associated with first time computer users. This service is ideal for Seniors who plan to purchase a computer in the near future. PC-Savvy Seniors, LLC presents PowerPoint presentations displayed with our laptop and portable projector.
Click here to learn more about partnering with PC-Savvy Seniors, LLC.
Services for Seniors
In-Home Training (instructor on-site):
Using your computer, PC-Savvy Seniors, LLC provides step-by-step tutoring on requested topics or from a list of structured topics developed by our staff. Learning from your own computer is a great option for improving memory retention of learning objectives. If you do not have a computer, PC-Savvy Seniors will supply one during the session for training purposes.
In-Home Training (by phone using remote connection):
This option is ideal for busy seniors who need quick training on a given topic and also desire privacy while learning in the comfort of your home. PC-Savvy Seniors, LLC utilizes secure, easy to use, remote desktop software to guide you through the training session. It just like us being there without physically being there!
Personal Computer (PC) Technical Support (over the phone):
PC-Savvy Seniors, LLC quickly assesses your technical issues and provides step-by-step instructions on how to resolve the problem over the phone.
Personal Computer (PC) Technical Support (by phone and remote connection):
Some computer issues are fixed more efficiently when PC-Savvy Seniors is able to connect remotely to your computer. This is a great option when you need to install new software or fix operating system settings (screen resolution, firewalls, copying files to and from a thumb drive, etc.).
Medical Billing Assistance:
This service is ideal for senior adults who need assistance with understanding their medical bills. Our experts review your Explanation of Benefits (EOB) statements for common errors often found during the medical billing process and help you quickly resolve those discrepancies with your billing agencies. We have helped many seniors avoid overpayment situations and to become more confident in understanding the billing process for future success.
We only charge 5% of the amount the medical office says you owe. For example, if you get a $500 bill from your medical office, we would charge $25 to research that bill to find out the true amount owed. So rather than paying the $500 bill, you might find out that you really didn't owe anything due to billing errors that often go unnoticed. Without our service, you may be inclined to pay the $500 amount, simply because the medical office said you owed the bill.